The solutions from Computer and Networks Area of ConceptDraw Solution Park collect samples, templates and vector stencils libraries for drawing computer and network diagrams, schemes and technical drawings.

Interactive Voice Response Diagrams solution extends ConceptDraw DIAGRAM software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs.

Event-Driven Process Chain Diagrams solution extends ConceptDraw DIAGRAM functionality with event driven process chain templates, samples of EPC engineering and modeling the business processes, and a vector shape library for drawing the EPC diagrams and EPC flowcharts of any complexity. It is one of EPC IT solutions that assist the marketing experts, business specialists, engineers, educators and researchers in resources planning and improving the business processes using the EPC flowchart or EPC diagram. Use the EPC solutions tools to construct the chain of events and functions, to illustrate the structure of a business process control flow, to describe people and tasks for execution the business processes, to identify the inefficient businesses processes and measures required to make them efficient.