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UML use case diagram - System of goods selling via catalogues

"A catalog merchant (catalogue merchant in British and Canadian English) is a form of retailing. The typical merchant sells a wide variety of household and personal products, with many emphasizing jewelry. Unlike a self-serve retail store, most of the items are not displayed; customers select the products from printed catalogs in the store and fill out an order form. The order is brought to the sales counter, where a clerk retrieves the items from the warehouse area to a payment and checkout station. ...
The catalog merchant has generally lower prices than other retailers and lower overhead expenses due to the smaller size of store and lack of large showroom space.
There are a few key benefits to this approach. By operating as an in-store catalog sales center, it could be exempt from the "Resale price maintenance" policy of the manufacturers, which can force conventional retailers to charge a minimum sales price to prevent price-cutting competition; it also reduces the risk of merchandise theft, known in the industry as shrinkage.
From the consumer's point of view, there are potential advantages and disadvantages. The catalog showroom approach allows customers to shop without having to carry their purchases throughout the store as they shop. Possible downsides include that customers may be required to give their contact information when an order is placed, take the time to fill out order forms, and wait a period of time for their order to be available for purchase. This wait may be days long, one of the chief vulnerabilities of the catalog showroom approach." [Catalog merchant. Wikipedia]
The UML use case diagram example "System of goods selling via catalogues" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park. Read more
UML use case diagram
UML use case diagram, use case, system boundary, actor,
"A project manager is the person responsible for accomplishing the stated project objectives. Key project management responsibilities include creating clear and attainable project objectives, building the project requirements, and managing the constraints of the project management triangle, which are cost, time, scope, and quality.
A project manager is often a client representative and has to determine and implement the exact needs of the client, based on knowledge of the firm they are representing. A project manager is the bridging gap between the production team and client. So he/she must have a fair knowledge of the industry they are in so that they are capable of understanding and discussing the problems with either party. The ability to adapt to the various internal procedures of the contracting party, and to form close links with the nominated representatives, is essential in ensuring that the key issues of cost, time, quality and above all, client satisfaction, can be realized.
The term and title 'project manager' has come to be used generically to describe anyone given responsibility to complete a project. However, it is more properly used to describe a person with full responsibility and the same level of authority required to complete a project. If a person does not have high levels of both responsibility and authority then they are better described as a project administrator, coordinator, facilitator or expeditor." [Project manager. Wikipedia]
The UML use case diagram example "Project administrator" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park. Read more
UML use case diagram
UML use case diagram, use case, actor,
"Banks offer many different channels to access their banking and other services:
(1) Automated Teller Machines.
(2) A branch is a retail location.
(3) Call center.
(4) Mail: most banks accept cheque deposits via mail and use mail to communicate to their customers, e.g. by sending out statements.
(5) Mobile banking is a method of using one's mobile phone to conduct banking transactions.
(6) Online banking is a term used for performing multiple transactions, payments etc. over the Internet.
(7) Relationship Managers, mostly for private banking or business banking, often visiting customers at their homes or businesses.
(8) Telephone banking is a service which allows its customers to conduct transactions over the telephone with automated attendant or when requested with telephone operator.
(9) Video banking is a term used for performing banking transactions or professional banking consultations via a remote video and audio connection. Video banking can be performed via purpose built banking transaction machines (similar to an Automated teller machine), or via a video conference enabled bank branch clarification.
(10) DSA is a Direct Selling Agent, who works for the bank based on a contract. Its main job is to increase the customer base for the bank." [Bank. Wikipedia]
The UML use case diagram example "Banking system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park. Read more
UML use case diagram
UML use case diagram, use case, actor,
"An example scenario is presented to demonstrate how a common issue tracking system would work:
(1) A customer service technician receives a telephone call, email, or other communication from a customer about a problem. Some applications provide built-in messaging system and automatic error reporting from exception handling blocks.
(2) The technician verifies that the problem is real, and not just perceived. The technician will also ensure that enough information about the problem is obtained from the customer. This information generally includes the environment of the customer, when and how the issue occurs, and all other relevant circumstances.
(3) The technician creates the issue in the system, entering all relevant data, as provided by the customer.
(4) As work is done on that issue, the system is updated with new data by the technician. Any attempt at fixing the problem should be noted in the issue system. Ticket status most likely will be changed from open to pending.
(5) After the issue has been fully addressed, it is marked as resolved in the issue tracking system.
If the problem is not fully resolved, the ticket will be reopened once the technician receives new information from the customer. A Run Book Automation process that implements best practices for these workflows and increases IT personnel effectiveness is becoming very common." [Issue tracking system. Wikipedia]
The UML use case diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park. Read more
UML use case diagram
UML use case diagram, use case, system boundary, actor,
"Algorithmic trading, also called automated trading, black-box trading, or algo trading, is the use of electronic platforms for entering trading orders with an algorithm which executes pre-programmed trading instructions whose variables may include timing, price, or quantity of the order, or in many cases initiating the order by a "robot", without human intervention. Algorithmic trading is widely used by investment banks, pension funds, mutual funds, and other buy-side (investor-driven) institutional traders, to divide large trades into several smaller trades to manage market impact and risk. Sell side traders, such as market makers and some hedge funds, provide liquidity to the market, generating and executing orders automatically.
A special class of algorithmic trading is "high-frequency trading" (HFT), which is often most profitable during periods of high market volatility. During the past years, companies such as Algorates have employed HFT strategies, recording high profits even during periods in which the markets have seen steep declines." [Algorithmic trading. Wikipedia]
The UML use case diagram example "Trading system usage scenarios" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park. Read more
UML use case diagram
UML use case diagram, use case, system boundary, actor,
This SysML diagram example was redesigned from Wikimedia Commons file: Use case restaurant model.svg.
"Use case model of a restaurant business." [commons.wikimedia.org/wiki/File:Use_case_restaurant_model.svg]
"The use case diagram describes the usage of a system (subject) by its actors (environment) to achieve a goal, that is
realized by the subject providing a set of services to selected actors. The use case can also be viewed as functionality and/
or capabilities that are accomplished through the interaction between the subject and its actors. Use case diagrams include the use case and actors and the associated communications between them. Actors represent classifier roles that are external to the system that may correspond to users, systems, and or other environmental entities. They may interact either directly or indirectly with the system. The actors are often specialized to represent a taxonomy of user types or external systems." [omg.org/spec/SysML/1.3/]
The SysML diagram example "Use case restaurant model" was drawn using the ConceptDraw PRO diagramming and vector drawing software extended with the SysML solution from the Software Development area of ConceptDraw Solution Park. Read more
Example of SysML use case diagram
Example of SysML use case diagram, use case, requirement diagram, extend path, constraint textual note, communication path, actor,
This vector stencils library contains 10 SysML symbols.
Use it to design your use case diagrams using ConceptDraw PRO diagramming and vector drawing software.
"A use case diagram at its simplest is a representation of a user's interaction with the system that shows the relationship between the user and the different use cases in which the user is involved. A use case diagram can identify the different types of users of a system and the different use cases and will often be accompanied by other types of diagrams as well." [Use case diagram. Wikipedia]
The vector stencils library "Use case diagram" is included in the SysML solution from the Software Development area of ConceptDraw Solution Park. Read more
Use case
Use case, use case,
Use case with extension points
Use case with extension points, use case, extension points,
Actor
Actor, actor,
Actor 2
Actor 2, actor,
Subject
Subject, subject,
Communication path
Communication path, communication path,
Include
Include, include path,
Extend
Extend, extend path,
Extend with condition
Extend with condition, extend path,
Generalization
Generalization, generalization path,
This example was redesigned from the Wikipedia file: LastResortHotel BookRoom Process.png. [en.wikipedia.org/wiki/File:LastResortHotel_BookRoom_Process.png]
This file is licensed under the Creative Commons Attribution-ShareAlike 3.0 License. [creativecommons.org/licenses/by-sa/3.0/]
"Event partitioning is an easy-to-apply systems analysis technique that helps the analyst organize requirements for large systems into a collection of smaller, simpler, minimally-connected, easier-to-understand ‘mini systems’ / use cases. ...
Defining requirements.
Single process in a fictitious hotel using data flow diagram notation.
Single use case in a fictitious hotel using use case diagram notation.
This approach helps the analyst to decompose the system into ‘mentally bite-sized’ mini-systems using events that require a planned response. The level of detail of each response is at the level of ‘primary use cases’. Each planned response may be modelled using DFD notation or as a single use case using use case diagram notation.
The basic flow within a process or use case can usually be described in a relatively small number of steps, often fewer than twenty or thirty, possibly using something like ‘structured English’. Ideally, all of the steps would be visible all at once (often a page or less). The intention is to reduce one of the risks associated with short-term memory, namely, forgetting what is not immediately visible (‘out of sight, out of mind’). ...
Single process in a fictitious hotel using data flow diagram notation." [Event partitioning. Wikipedia]
The DFD example "Last resort hotel book room process" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Data Flow Diagrams solution from the Software Development area of ConceptDraw Solution Park. Read more
DFD
DFD, process, external interactor, data store,