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Data Flow Diagrams (DFD)

data flow diagram, DFD templates Data Flow Diagrams (DFD)

Data Flow Diagrams solution extends ConceptDraw PRO software with templates, samples and libraries of vector stencils for drawing the data flow diagrams (DFD). Read more
data flow diagram, DFD templates

interactive voice response system, IVR Interactive Voice Response Diagrams

Interactive Voice Response Diagrams solution extends ConceptDraw PRO v10 software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs. Read more
interactive voice response system, IVR

Interactive Voice Response Network Diagram

ConceptDraw solution Computer and Networks provides Interactive Voice Response samples, templates and library of 35 vector stencils for drawing the IVR network diagrams. Use ConceptDraw PRO diagramming and vector drawing software enhanced with solution Computer and Networks to visualize the logical and physical structure of IVR systems for inbound and outbound call centers and voice mail systems. Read more

Control and Information Architecture Diagrams (CIAD) with ConceptDraw PRO

One of the three main constituents of any enterprise is the Control and Information Architecture. The rest two are Production facilities and People and Organization. Read more

network topology diagram software, network icons, network diagram template, networking icons available, how to draw a network diagram Computer Network Diagrams

Computer Network Diagrams solution extends ConceptDraw PRO software with samples, templates and libraries of vector icons and objects of computer network devices and network components to help you create professional-looking Computer Network Diagrams, to plan simple home networks and complex computer network configurations for large buildings, to represent their schemes in a comprehensible graphical view, to document computer networks configurations, to depict the interactions between network's components, the used protocols and topologies, to represent physical and logical network structures, to compare visually different topologies and to depict their combinations, to represent in details the network structure with help of schemes, to study and analyze the network configurations, to communicate effectively to engineers, stakeholders and end-users, to track network working and troubleshoot, if necessary. Read more
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Design Element: IVR for Network Diagrams

ConceptDraw PRO is perfect for software designers and software developers who need to draw IVR Network Diagrams. Read more
"A call centre or call center is a centralised office used for the purpose of receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outbound call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. In addition to a call centre, collective handling of letter, fax, live support software,social media and e-mail at one location is known as a contact centre.
A call centre is operated through an extensive open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set or headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration (CTI)." [Call centre. Wikipedia]
This call center network diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park. Read more
Network scheme
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