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UML use case diagram - Ticket processing system

"An example scenario is presented to demonstrate how a common issue tracking system would work:
(1) A customer service technician receives a telephone call, email, or other communication from a customer about a problem. Some applications provide built-in messaging system and automatic error reporting from exception handling blocks.
(2) The technician verifies that the problem is real, and not just perceived. The technician will also ensure that enough information about the problem is obtained from the customer. This information generally includes the environment of the customer, when and how the issue occurs, and all other relevant circumstances.
(3) The technician creates the issue in the system, entering all relevant data, as provided by the customer.
(4) As work is done on that issue, the system is updated with new data by the technician. Any attempt at fixing the problem should be noted in the issue system. Ticket status most likely will be changed from open to pending.
(5) After the issue has been fully addressed, it is marked as resolved in the issue tracking system.
If the problem is not fully resolved, the ticket will be reopened once the technician receives new information from the customer. A Run Book Automation process that implements best practices for these workflows and increases IT personnel effectiveness is becoming very common." [Issue tracking system. Wikipedia]
The UML use case diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park. Read more
UML use case diagram
UML use case diagram, use case, system boundary, actor,
"Algorithmic trading, also called automated trading, black-box trading, or algo trading, is the use of electronic platforms for entering trading orders with an algorithm which executes pre-programmed trading instructions whose variables may include timing, price, or quantity of the order, or in many cases initiating the order by a "robot", without human intervention. Algorithmic trading is widely used by investment banks, pension funds, mutual funds, and other buy-side (investor-driven) institutional traders, to divide large trades into several smaller trades to manage market impact and risk. Sell side traders, such as market makers and some hedge funds, provide liquidity to the market, generating and executing orders automatically.
A special class of algorithmic trading is "high-frequency trading" (HFT), which is often most profitable during periods of high market volatility. During the past years, companies such as Algorates have employed HFT strategies, recording high profits even during periods in which the markets have seen steep declines." [Algorithmic trading. Wikipedia]
The UML use case diagram example "Trading system usage scenarios" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park. Read more
UML use case diagram
UML use case diagram, use case, system boundary, actor,

Jacobson Use Cases Diagram

The vector stencils library UML Use Case contains specific symbols of the UML notation such as actors, actions, associations and relationships for the ConceptDraw PRO diagramming and vector drawing software. This library is contained in the Rapid UML solution from Software Development area of ConceptDraw Solution Park. Read more

UML Use Case Diagram Example. Services UML Diagram. ATM system

Services UML Diagram. ATM system. This sample was created in ConceptDraw PRO diagramming and vector drawing software using the UML Use Case Diagram library of the Rapid UML Solution from the Software Development area of ConceptDraw Solution Park. This sample shows the scheme of the servicing using the ATMs (Automated Teller Machines) and is used at the working of ATM banking systems, at the performing of the banking transactions. Read more
This example of bank ATM UML activity diagram was created on the base of UML use case diagram of automated teller machine from the course "Thinking in Java, 2nd edition, Revision 9" by Bruce Eckel published on the website of the Computer Science and Electrical Engineering Department of the University of Maryland, Baltimore (UMBC).
"If you are designing an auto-teller, for example, the use case for a particular aspect of the functionality of the system is able to describe what the auto-teller does in every possible situation. Each of these “situations” is referred to as a scenario, and a use case can be considered a collection of scenarios. You can think of a scenario as a question that starts with: “What does the system do if...?” For example, “What does the auto-teller do if a customer has just deposited a check within the last 24 hours, and there’s not enough in the account without the check having cleared to provide a desired withdrawal?”
Use case diagrams are intentionally simple to prevent you from getting bogged down in system implementation details prematurely...
Each stick person represents an “actor,” which is typically a human or some other kind of free agent. (These can even be other computer systems, as is the case with “ATM.”) The box represents the boundary of your system. The ellipses represent the use cases, which are descriptions of valuable work that can be performed with the system. The lines between the actors and the use cases represent the interactions.
It doesn’t matter how the system is actually implemented, as long as it looks like this to the user."
[csee.umbc.edu/courses/331/resources/tij/text/TIJ213.gif]
This automated teller machine (ATM) UML use case diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the ATM UML Diagrams solution from the Software Development area of ConceptDraw Solution Park. Read more
Bank ATM UML sequence diagram
Bank ATM UML sequence diagram, use case, subject, system boundary, association, actor,

Use Case Diagrams technology with ConceptDraw PRO

Use case diagrams are used at the development of software and systems for definition of functional system requirements or system of systems. Use case diagram presents the consecution of object’s actions (user’s or system’s) which are executed for reaching the definite result. Read more

UML Use Case Diagram Example Social Networking Sites Project

UML Diagrams Social Networking Sites Project. This sample was created in ConceptDraw PRO diagramming and vector drawing software using the UML Use Case Diagram library of the Rapid UML Solution from the Software Development area of ConceptDraw Solution Park. This sample shows the Facebook Socio-health system and is used at the projection and creating of the social networking sites. Read more

Diagramming Software for Design UML Use Case Diagrams

Use Case Diagrams describes the functionality provided by a system in terms of actors, their goals represented as use cases, and any dependencies among those use cases. Read more

UML Use Case Diagram Example - Taxi Service

UML Use Case Diagram Taxi Service - This sample was created in ConceptDraw PRO diagramming and vector drawing software using the UML Use Case Diagram library of the Rapid UML Solution from the Software Development area of ConceptDraw Solution Park. This sample shows the work of the taxi service and is used by taxi stations, by airports, in the tourism field and delivery service. Read more

UML Tool & UML Diagram Examples

The Unified Modeling Language (abbr. UML) is a general-purpose modeling language widely used in the field of software development, software engineering, education, science, industry, business. In 1997 the UML was approved as a standard by the OMG (Object Management Group) and in 2005 was published as ISO standard by the International Organization for Standardization. UML is widely and succesfully applied for optimization the process of software systems development and business systems analysis. There are used 14 types of UML diagrams, 7 from them depict structural information, another 7 types represent different types of behavior and aspects of interactions. Design of any automated process is easy with ConceptDraw PRO and unique Rapid UML solution from the Software Development area, which provides numerous UML examples, templates and vector stencils libraries for drawing all types of UML 1.x and UML 2.x diagrams. Use of predesigned UML diagram examples and templates lets you quickly start drawing your own UML diagrams in ConceptDraw PRO software. Read more