The Sales Process

Interactive Voice Response Diagrams solution extends ConceptDraw DIAGRAM software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs.

The Sales Flowcharts solution lets you create and display sales process maps, sales process workflows, sales steps, the sales process, and anything else involving sales process management.

Seven Management and Planning Tools solution extends ConceptDraw DIAGRAM and ConceptDraw MINDMAP with features, templates, samples and libraries of vector stencils for drawing management mind maps and diagrams.

Event-Driven Process Chain Diagrams solution extends ConceptDraw DIAGRAM functionality with event driven process chain templates, samples of EPC engineering and modeling the business processes, and a vector shape library for drawing the EPC diagrams and EPC flowcharts of any complexity. It is one of EPC IT solutions that assist the marketing experts, business specialists, engineers, educators and researchers in resources planning and improving the business processes using the EPC flowchart or EPC diagram. Use the EPC solutions tools to construct the chain of events and functions, to illustrate the structure of a business process control flow, to describe people and tasks for execution the business processes, to identify the inefficient businesses processes and measures required to make them efficient.

Business Intelligence Dashboard solution extends the ConceptDraw DIAGRAM functionality with exclusive tools, numerous ready-to-use vector objects, samples and quick-start templates for creation professional Business Intelligence Dashboards, Business Intelligence Graphics, Business Intelligence Charts and Maps of different kinds. Design easy the BI dashboard, BI model or Dynamic chart in ConceptDraw DIAGRAM to monitor the company's work, to track the indicators corresponding your company's data, to display and analyze key performance indicators, to evaluate the trends and regularities of the processes occurring at the company.

Package intended for professional who designing and documenting business processes, preparing business reports, plan projects and manage projects, manage organizational changes, prepare operational instructions, supervising specific department of an organization, workout customer service processes and prepare trainings for customer service personal, carry out a variety of duties to organize business workflow.

This solution extends ConceptDraw DIAGRAM software with templates, samples, and library of vector shapes for drawing the Process Flowcharts.