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"A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services. The purpose of a help desk is usually to troubleshoot problems or provide guidance about products such as computers, electronic equipment, food, apparel, or software. Corporations usually provide help desk support to their customers through various channels such as toll-free numbers, websites, instant messaging, or email. There are also in-house help desks designed to provide assistance to employees." [Help desk. Wikipedia]
The UML sequence diagram example "Help desk" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
UML sequence diagram
UML sequence diagram, lifeline,
Used Solutions

Diagramming Software for designing UML Sequence Diagrams

Diagramming Software for UML Sequence Diagrams
Sequence Diagrams shows how objects communicate with each other in terms of a sequence of messages. Also indicates the lifespans of objects relative to those messages.

UML diagram, UML modeling Rapid UML

UML diagram, UML modeling
Rapid UML solution extends ConceptDraw PRO software with templates, samples and libraries of vector stencils for quick drawing the UML diagrams using Rapid Draw technology.

UML diagram, UML modeling Rapid UML

UML diagram, UML modeling
Rapid UML solution extends ConceptDraw PRO software with templates, samples and libraries of vector stencils for quick drawing the UML diagrams using Rapid Draw technology.

UML Class Diagram Tutorial

UML Click Class Diagram
The Rapid UML Solution from the Software Development area of ConceptDraw Solution Park helps you to create the UML Class Diagrams quick and easy using ConceptDraw PRO diagramming and vector drawing software.

Design Elements for UML Diagrams

UML Sequence Sample
The Rapid UML solution from Software Development area of ConceptDraw Solution Park includes 13 vector stencils libraries for drawing the UML 2.4 diagrams using ConceptDraw PRO diagramming and vector drawing software.

BPMN standard, Business Process Diagram, BPMN, Business Process Business Process Diagrams

BPMN standard, Business Process Diagram, BPMN, Business Process
The Business Process Diagram Solution extends ConceptDraw PRO v10 BPMN software with its RapidDraw interface, templates, samples, and libraries based on the BPMN 1.2 and BPMN 2.0 standards. This powerful solution permits you to visualize easily both simple and complex processes, as well as design business models. The Business Process Diagram solution allows one to quickly develop and document in detail any business processes at any stage of a project’s planning and implementation.

project, planning, mind mapping, project plan, project management tool, solution park PM Easy

project, planning, mind mapping, project plan, project management tool, solution park
This solution extends ConceptDraw PROJECT software with the ability to quickly start a project; it lists task relationships and dependencies to make iterative planning easy.

TQM Diagram, TQM, Quality Diagram, Business Workflow Diagram, Business, Workflow, Diagram, Total Quality Management Diagrams, Timelines, Presentations, Meeting Agendas, Problem to be solved, solution park Quality

TQM Diagram, TQM, Quality Diagram, Business Workflow Diagram, Business, Workflow, Diagram, Total Quality Management Diagrams, Timelines, Presentations, Meeting Agendas, Problem to be solved, solution park
This solution extends ConceptDraw PRO v9 and ConceptDraw MINDMAP v7 with Quality Management Diagrams (Total Quality Management Diagrams, Timelines, Workflows, Value Stream Maps) and Mind Maps (Presentations, Meeting Agendas, Problem to be solved).

flow chart software, flowchart maker, flowchart, flow chart Flowcharts

flow chart software, flowchart maker, flowchart, flow chart
The Flowcharts Solution for ConceptDraw PRO v10 is a comprehensive set of examples and samples in several different color themes for professionals that need to graphically represent a process. Solution value is added by basic flow chart template and shapes' library of Flowchart notation. ConceptDraw PRO flow chart creator lets one depict a processes of any complexity and length, as well design of the flowchart either vertically or horizontally.
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