BPMN 2.0

This BPMN (Business Process Model and Notation) diagram sample depicts the booking process workflow.
"The vision of BPMN 2.0 is to have one single specification for a new Business Process Model and Notation that defines the notation, metamodel and interchange format but with a modified name that still preserves the "BPMN" brand. The features include:
(1) Aligning BPMN with the business process definition meta model BPDM to form a single consistent language.
(2) Enabling the exchange of business process models and their diagram layouts among process modeling tools to preserve semantic integrity.
(3) Expand BPMN to allow model orchestrations and choreographies as stand-alone or integrated models.
(4) Support the display and interchange of different perspectives on a model that allow a user to focus on specific concerns.
(5) Serialize BPMN and provide XML schemes for model transformation and to extend BPMN towards business modeling and executive decision support." [Business Process Model and Notation. Wikipedia]
The business process modeling diagram example "Booking process - BPMN 2.0 diagram" was designed using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park.

The vector stencils library "Activities" contains 35 symbols for drawing business process diagrams (Business Process Model and Notation) using the ConceptDraw PRO diagramming and vector drawing software.
"An activity is represented with a rounded-corner rectangle and describes the kind of work which must be done. Task. A task represents a single unit of work that is not or cannot be broken down to a further level of business process detail without diagramming the steps in a procedure (which is not the purpose of BPMN). Sub-process. Used to hide or reveal additional levels of business process detail. When collapsed, a sub-process is indicated by a plus sign against the bottom line of the rectangle; when expanded, the rounded rectangle expands to show all flow objects, connecting objects, and artifacts. Has its own self-contained start and end events; sequence flows from the parent process must not cross the boundary. Transaction. A form of sub-process in which all contained activities must be treated as a whole; i.e., they must all be completed to meet an objective, and if any one of them fails, they must all be compensated (undone). Transactions are differentiated from expanded sub-processes by being surrounded by a double border. Call Activity. A point in the process where a global process or a global Task is reused. A call activity is differentiated from other activity types by a bolded border around the activity area." [Business Process Model and Notation. Wikipedia]
The shapes example "Design elements - Activities BPMN 2.0" is included in the Business Process Model and Notation solution from the Business Processes area of ConceptDraw Solution Park.

The vector stencils library "Choreographies" contains 28 symbols of choreography tasks, collapsed and expanded choreography sub-processes for drawing business process diagrams (BPMN 2.0).
"Choreography – Tasks performed by
participants and how participants
coordinate interactions via messages. ...
BPMN Choreography.
(1) Sequence of interactions between Participants.
(2) Choreographies exist outside of or in between Pools.
(3) A Choreography Task is an atomic Activity in a Choreography Process.
(4) The task represents an Interaction, which is one or two Message exchanges between two Participants.
(5) Helps to show who initiates the activity and the first message." [omg.org/ news/ meetings/ workshops/ SOA-HC/ presentations-2011/ 14_ MT-2_ Brookshier.pdf]
The shapes example "Design elements - Choreographies BPMN 2.0" is included in the Business Process Model and Notation solution from the Business Processes area of ConceptDraw Solution Park.

This BPMN (Business Process Model and Notation) diagram sample illustrates the issue tracking system workflow.
"An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization. Issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. An issue tracking system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data. An issue tracking system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team".
A ticket element, within an issue tracking system, is a running report on a particular problem, its status, and other relevant data. They are commonly created in a help desk or call center environment and almost always have a unique reference number, also known as a case, issue or call log number which is used to allow the user or help staff to quickly locate, add to or communicate the status of the user's issue or request.
These tickets are so called because of their origin as small cards within a traditional wall mounted work planning system when this kind of support started. Operators or staff receiving a call or query from a user would fill out a small card with the user's details and a brief summary of the request and place it into a position (usually the last) in a column of pending slots for an appropriate engineer, so determining the staff member who would deal with the query and the priority of the request." [Issue tracking system. Wikipedia]
The business process modeling diagram example "Trouble ticket system - BPMN 2.0 diagram" was designed using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park.

This choreography BPMN (Business Process Model and Notation) diagram sample shows the logistics workflow.
"Logistics is the management of the flow of goods between the point of origin and the point of consumption in order to meet some requirements, for example, of customers or corporations. The resources managed in logistics can include physical items, such as food, materials, animals, equipment and liquids, as well as abstract items, such as time, information, particles, and energy. The logistics of physical items usually involves the integration of information flow, material handling, production, packaging, inventory, transportation, warehousing, and often security. The complexity of logistics can be modeled, analyzed, visualized, and optimized by dedicated simulation software. The minimization of the use of resources is a common motivation in logistics for import and export." [Logistics. Wikipedia]
The business process modeling diagram example "Logistics - Choreography BPMN 2.0 diagram" was designed using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park.

This BPMN (Business Process Model and Notation) collaboration diagram sample depicts interactions between customer, travel agent and cab driver, which are defined as a sequence of activities, and represent the message exchange during a cab booking process.
"Business process modeling is used to communicate a wide variety of information to a wide variety of audiences. BPMN is designed to cover this wide range of usage and allows modeling of end-to-end business processes to allow the viewer of the Diagram to be able to easily differentiate between sections of a BPMN Diagram. There are three basic types of sub-models within an end-to-end BPMN model: Private (internal) business processes, Abstract (public) processes, and Collaboration (global) processes...
Collaboration (global) processes.
A collaboration process depicts the interactions between two or more business entities. These interactions are defined as a sequence of activities that represent the message exchange patterns between the entities involved. Collaboration processes may be contained within a Pool and the different participant business interactions are shown as Lanes within the Pool. In this situation, each Lane would represent two participants and a direction of travel between them. They may also be shown as two or more Abstract Processes interacting through Message Flow. These processes can be modeled separately or within a larger BPMN Diagram to show the Associations between the collaboration process activities and other entities. If the collaboration process is in the same Diagram as one of its corresponding private business process, then the activities that are common to both processes can be associated." [Business Process Model and Notation. Wikipedia]
The business process modeling diagram example "Cab booking public process - Collaboration BPMN 2.0 diagram" was designed using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park.

This BPMN (Business Process Model and Notation) collaboration diagram sample contains the collection of participants and their interaction throughout an application handling and invoicing process.
"An invoice, bill or tab is a commercial document issued by a seller to a buyer, relating to a sale transaction and indicating the products, quantities, and agreed prices for products or services the seller has provided the buyer.
Payment terms are usually stated on the invoice. These may specify that the buyer has a maximum number of days in which to pay, and is sometimes offered a discount if paid before the due date. The buyer could have already paid for the products or services listed on the invoice.
In the rental industry, an invoice must include a specific reference to the duration of the time being billed, so in addition to quantity, price and discount the invoicing amount is also based on duration. Generally each line of a rental invoice will refer to the actual hours, days, weeks, months, etc., being billed.
From the point of view of a seller, an invoice is a sales invoice. From the point of view of a buyer, an invoice is a purchase invoice. The document indicates the buyer and seller, but the term invoice indicates money is owed or owing." [Invoice. Wikipedia]
The business process modeling diagram example "Application handling and invoicing - Collaboration BPMN 2.0 diagram" was designed using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park.

This BPMN (Business Process Model and Notation) diagram sample shows the order processing workflow.
"In business or commerce, an order is a stated intention, either spoken or written, to engage in a commercial transaction for specific products or services. From a buyer's point of view it expresses the intention to buy and is called a purchase order. From a seller's point of view it expresses the intention to sell and is referred to as a sales order. When the purchase order of the buyer and the sales order of the seller agree, the orders become a contract between the buyer and seller.
Within an organization, the term order may be used to refer to a work order for manufacturing, a preventive maintenance order, or an order to make repairs to a facility.
In many businesses, orders are used to collect and report costs and revenues according to well-defined purposes. Then it is possible to show for what purposes costs have been incurred." [Order (business). Wikipedia]
The business process modeling diagram example "Order process - BPMN 2.0 diagram" was designed using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park.