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HelpDesk

How to Create an Interactive Voice Response (IVR) Diagram in ConceptDraw PRO

Interactive voice response (IVR) diagram
Interactive Voice Response (IVR) System is a telecommunication technology that enables a computer to automatically process voice and touch phone signals. IVR systems allows users to interact through a computer with various service systems, available by telephone. The objective of IVR system is to reduce customer service costs by delivering self service to customers and guiding them to the information that they look for. Interactive Voice Response (IVR) Diagram is used to create and conduct the Interactive Voice Response systems for call-centers and voice mail services. IVR diagrams intended to visualize the logical and physical structure of Interactive voice response systems. ConceptDraw solution for Interactive Voice Response (IVR) Diagram allows you to create and communicate the Interactive Voice Response diagram of any complexity.
This interactive voice response (IVR) diagram sample shows the Scheme of VoIP call with SIM box and gateway. It was designed on the base of the Wikimedia Commons file: Scheme of VoIP call with Sim box.png. [commons.wikimedia.org/ wiki/ File:Scheme_ of_ VoIP_ call_ with_ Sim_ box.png]
This file is licensed under the Creative Commons Attribution-Share Alike 4.0 International license. [creativecommons.org/ licenses/ by-sa/ 4.0/ deed.en]
"A SIM box (also called a SIM bank) is device used as part of a VoIP gateway installation. It contains a number of SIM cards, which are linked to the gateway but housed and stored separately from it. A SIM box can have SIM cards of different mobile operators installed, permitting it to operate with several GSM gateways located in different places." [SIM box. Wikipedia]
The IVR diagram example "VoIP call with SIM box and gateway" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
IVR diagram, touchscreen, monitor, education diagram, stadium, drawing shapes, data center, WiFi router, SIM card,
Used Solutions

interactive voice response system, IVR Interactive Voice Response Diagrams

interactive voice response system, IVR
Interactive Voice Response Diagrams solution extends ConceptDraw PRO v10 with samples, templates and library of ready-to-use vector stencils to help create Interactive Voice Response (IVR) diagrams illustrating a work of interactive voice response system, Voice-over-Internet Protocol (VoIP) diagrams and Action VoIP diagrams with representing voice actors on them.
This payment process flowchart example was created on the base of the diagram of payment process using Global Payment Processing Services from the U.S. Securities and Exchange Commission website.
"Global Payment Processing Services. CyberSource Advanced enables merchants to accept payments made by all major credit and debit cards including American Express®, Discover®, Diners Club International®, JCB, MasterCard®, and Visa® cards. Our customers can also accept payment by corporate procurement cards, electronic checks, PayPal® Express Checkout, and the Bill Me Later® service. Merchants that have business models based on subscriptions can utilize the CyberSource recurring billing service with automated account updating services. For merchants selling internationally, we support direct debit, and bank transfers, as well as regional card brands such as Carte Bleue, Carta Si, Dankort, Laser, Solo, and Visa Electron. We provide these services for online, call center, kiosk, integrated voice response (“IVR”), and IP-enabled point of sale (“POS”) transactions."
[www.sec.gov/ Archives/ edgar/ data/ 934280/ 000119312510042764/ d10k.htm]
The flowchart example "Global Payment Solutions" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Payment process flowchart
Payment process flowchart, web form, vertical moving arrow, u shaped arrow, turn right arrow, turn left arrow, secure payment, right arrow, process step, pay, mobile, manufacturing, man figure, business man, left arrow, junction symbol, invoice, full shopping bag, finance, electronic mall, down arrow, dispatcher, man, dealer, data center, data base, database, credit cards, credit card transactions, coins, cellphone caller, cash register, bent arrow, banknotes, bank, analyze, accept,
Used Solutions

enterprise architecture diagram, business architecture Enterprise Architecture Diagrams

enterprise architecture diagram, business architecture
Enterprise Architecture Diagrams solution extends ConceptDraw PRO software with templates, samples and library of vector stencils for drawing the diagrams of enterprise architecture models.

Cisco Network Objects in ConceptDraw PRO

cisco, network, switch, telepresence, WAN, hubs, clouds, MUX, NAT, modems, router
ConceptDraw PRO is the only application on the Macintosh platform, supplied with a comprehensive Cisco icon set. For graphic solutions that support Windows, only Microsoft Visio has a library of Cisco shapes. ConceptDraw PRO is a valuable option to many network professionals that use Macintosh computers or work in a combined Mac and PC environment.

Six Markets Model Chart

Six Markets Model Chart
This sample shows the Six Markets Model Chart. It was created in ConceptDraw PRO diagramming and vector drawing software using the Marketing Diagrams Solution from the Marketing area of ConceptDraw Solution Park.
The six markets model defines six markets that take the central place in the relationship marketing: internal markets, supplier markets, recruitment markets, referral markets, influence markets and customer markets. The six markets model allows the organization to analyze the stakeholders and key market domains that can be important to it.
HelpDesk

How to Create a Network Layout Floor Plan

network layout floor plan
With technology and market forces demanding ever quicker business response times, a well-structured computer network is the foundation of positive communication between employees, and with the wider world. When you walk into most modern work offices, there is a good chance you will be greeted by banks of computer screens and terminals, perhaps some sales points screens or server stacks, almost certainly routers and printers. A side effect of this amount of hardware is the amount of cabling necessary to connect these elements into an effective local area network (LAN). This is the idea behind a network layout plan - it can show how a network is connected, how data transfers between those connections, and give an overview of devices and hardware used in office. To create a practical computer network floor plan, the network administrator must adhere to the specified requirements and limitations of the office or building in which the LAN will operate - things such as hardware availability,
HelpDesk

How To Convert a Telecommunication Network Diagram to Adobe PDF Using ConceptDraw PRO

telecom-network-diagram-export-to-pdf
ConceptDraw PRO allows you to easy transmit your telecom network documentation between different computers with different operating systems and applications using it's export capabilities.You can get clear network documentation pack in pdf format and avoid any problems while communicating it with stakeholders.
HelpDesk

How to Make Network Diagram

Cisco network diagram
ConceptDraw PRO allows you to represent and communicate network architecture, topology, and design to engineers, stakeholders and end-users.
HelpDesk

How to Add a Telecommunication Network Diagram to a MS Word Document Using ConceptDraw PRO

telecom-network-documentation-in-ms-word
ConceptDraw PRO allows you to easily create telecom network diagrams and then insert them into a MS Word document.
HelpDesk

How to Create a Cloud Computing Diagram Using ConceptDraw PRO

Create a Cloud Computing Diagram
Cloud computing is a model of remote access to shared computing resources that are physically distributed in many remote devices. Cloud Computing is a technology that allows to use the Internet to place computing resources and the provision of such services to customers. Using cloud computing means assigning responsibilities on applications and data storage service among special systems, which have a very high level of reliability and unlimited resources. The result is reducing the cost of service, and to providing users with ready-to-use service.
ConceptDraw's Cloud Computing Diagrams solution allows you to visualize cloud computing models of any configuration and complexity.
HelpDesk

How to Create a Computer Network Diagram in ConceptDraw PRO

computer-network-system-design-diagram
Computer Network diagram is intended to depict how a computer network is built and connected. It shows how data transfers between connections, and presents an overview of hardware and devices used.
With the Conceptdraw solution for Computer Network Diagrams, system administrators, network architects and other related IT specialists have a perfect drawing tool that supplies adjective vector stencils representing hardware, telecom devices, and logical symbols that enhance possibilities in network diagramming, however complex the real network may be.
HelpDesk

How to Create Cisco Network Diagram Using ConceptDraw Libraries

Cisco network topology
Cisco Network chart can be a great start for detailed network documentation, as well as serve as a visual instruction for new IT staff, or as a detailed illustration for a presentation. The easiest way to design Cisco Network diagram using standard Cisco product symbols is using ConceptDraw PRO powered by Cisco Network Diagrams solution. The Cisco Network Diagrams solution uses Cisco network symbols and icons to to visually document the Cisco network topology and design of Cisco network diagrams. Using ConceptDraw libraries you can access a wide array of Cisco network icons, so you can quickly prototype a new network or document an existing one.

UML Class Diagram Generalization Example UML Diagrams

uml class diagram generalization example
This sample was created in ConceptDraw PRO diagramming and vector drawing software using the UML Class Diagram library of the Rapid UML Solution from the Software Development area of ConceptDraw Solution Park.
This sample describes the use of the classes, the generalization associations between them, the multiplicity of associations and constraints. Provided UML diagram is one of the examples set that are part of Rapid UML solution.
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