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interactive voice response system, IVR Interactive Voice Response Diagrams

interactive voice response system, IVR
Interactive Voice Response Diagrams solution extends ConceptDraw DIAGRAM software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs.

Network Diagram Software IVR Services

Interactive Voice Response (IVR) Services
"Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile. The caller can be given the option to wait in the queue, choose an automated service, or request a callback. The system may obtain caller line identification (CLI) data from the network to help identify or authenticate the caller. Additional caller authentication data could include account number, personal information, password and biometrics (such as voice print).
When an IVR system answers multiple phone numbers the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script.
IVR also enables customer prioritization. In a system wherein individual customers may have a different status the service will automatically prioritize the individual's call and move customers to the front of a specific queue. Prioritization could also be based on the DNIS and call reason." [Interactive voice response. Wikipedia]
The IVR flowchart example "Store reporting" was created using the ConceptDraw PRO software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Store reporting IVR diagram
Store reporting IVR diagram, menu block, buttons, menu block, button, menu block, button,

Interactive Voice Response Network Diagram

ConceptDraw solution Computer and Networks provides Interactive Voice Response samples, templates and library of 35 vector stencils for drawing the IVR network diagrams.
Use ConceptDraw DIAGRAM diagramming and vector drawing software enhanced with solution Computer and Networks to visualize the logical and physical structure of IVR systems for inbound and outbound call centers and voice mail systems.

Design Element: IVR for Network Diagrams

ConceptDraw DIAGRAM is perfect for software designers and software developers who need to draw IVR Network Diagrams.

Network Diagram Software IVR Balance Recharge Diagram

Interactive Voice Response (IVR) Balance Recharge Diagram

Interactive Voice Response System

How to represent the Interactive Voice Response System? The commonly used way is to draw the IVR diagram. You can draw it manually in a graphic editor, but ConceptDraw DIAGRAM diagramming and vector drawing software offers you the more effective way - to use the powerful tools of the Interactive Voice Response Diagrams Solution for ConceptDraw Solution Park.

Telecommunication networks. Computer and Network Examples

A Telecommunications network is a network of nodes, links, trunks and telephone switches that are connected, operated by telephone companies and realize telephone, audio, visual and data communications among the users. The telecommunications network can also include Internet, microwave, wireless equipment.
This example was created in ConceptDraw DIAGRAM using the Computer and Networks Area of ConceptDraw Solution Park and shows the Telecommunications network.

Business Process Modeling Resume

ConceptDraw DIAGRAM is a best business processes modeling software for graphical documenting processes of the company.

Cause and Effect Fishbone Diagram

Cause and Effect Fishbone Diagram is one of the popular productivity and management tools widely used in business organizations. It is also known as Fishbone Diagram, because it looks like a fish skeleton. Cause and Effect Diagram provides a structured way which helps to identify all possible causes of a problem. Cause and Effect Diagram can be applied anywhere where exists a causal relationship.
Now the problem of complexity the Cause and Effect Fishbone Diagram creating is solved thanks to the ConceptDraw DIAGRAM diagramming and vector drawing software extended with Fishbone Diagrams solution from the Management area.

Diagramming software for Amazon Web Service icon set: Monitoring, Deployment, Management

Monitoring Deployment Management icons - Amazon AWS pro diagrams - AWS diagrams are part of architecturing tools provided with ConceptDraw Solution Park.

Control and Information Architecture Diagrams (CIAD) with ConceptDraw DIAGRAM

One of the three main constituents of any enterprise is the Control and Information Architecture. The rest two are Production facilities and People and Organization.

Diagram of a Basic Computer Network. Computer Network Diagram Example

What is a computer network? This is a set of devices and systems that are connected to each other (logically or physically) and communicate with each other. This could include servers, computers, phones, routers, and so on. The size of this network can reach the size of the Internet, and can consist of only two devices connected by a cable.
This sample shows the connection scheme of the home WLAN equipment to the Internet.

Personal area (PAN) networks. Computer and Network Examples

A Personal area network (PAN) is a computer network that is used for data transmission between different personal devices (computers, telephones, digital devices, etc.) and for connecting to the higher level network and Internet. PANs can be wired with computer buses (USB and FireWire). A wireless personal area network (WPAN) can be made using the network technologies such as Bluetooth, IrDa, UWB, Z-Wave, ZigBee, Body Area Network. A personal area network handles the interconnection of IT devices at the surrounding of a single user. Generally, PAN contains from following such appliances: cordless mice and keyboards, cordless phone, Bluetooth handsets.
This example was created in ConceptDraw DIAGRAM using the Computer and Networks Area of ConceptDraw Solution Park and shows the Personal area network.

IVR Network Diagram

Interactive Voice Response (IVR) Network Diagram
HelpDesk

How to Create an Interactive Voice Response (IVR) Diagram

Interactive Voice Response (IVR) System is a telecommunication technology that enables a computer to automatically process voice and touch phone signals. IVR systems allows users to interact through a computer with various service systems, available by telephone. The objective of IVR system is to reduce customer service costs by delivering self service to customers and guiding them to the information that they look for. Interactive Voice Response (IVR) Diagram is used to create and conduct the Interactive Voice Response systems for call-centers and voice mail services. IVR diagrams intended to visualize the logical and physical structure of Interactive voice response systems. ConceptDraw solution for Interactive Voice Response (IVR) Diagrams allow you create and communicate the Interactive Voice Response diagram of any complexity.

EIGRP. Computer and Network Examples

The Enhanced Interior Gateway Routing Protocol (EIGRP) is a progressive distance-vector dynamic routing protocol. It was developed by the Cisco Systems and is available as an open standard from 2013.
EIGRP is used to help automate routing decisions and configuration of the computer network. It allows the routers of the same logical area automatically share route information.
This payment process flowchart example was created on the base of the diagram of payment process using Global Payment Processing Services from the U.S. Securities and Exchange Commission website.
"Global Payment Processing Services. CyberSource Advanced enables merchants to accept payments made by all major credit and debit cards including American Express®, Discover®, Diners Club International®, JCB, MasterCard®, and Visa® cards. Our customers can also accept payment by corporate procurement cards, electronic checks, PayPal® Express Checkout, and the Bill Me Later® service. Merchants that have business models based on subscriptions can utilize the CyberSource recurring billing service with automated account updating services. For merchants selling internationally, we support direct debit, and bank transfers, as well as regional card brands such as Carte Bleue, Carta Si, Dankort, Laser, Solo, and Visa Electron. We provide these services for online, call center, kiosk, integrated voice response (“IVR”), and IP-enabled point of sale (“POS”) transactions."
[www.sec.gov/ Archives/ edgar/ data/ 934280/ 000119312510042764/ d10k.htm]
The flowchart example "Global Payment Solutions" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Payment process flowchart
Payment process flowchart, web form, vertical moving arrow, u shaped arrow, turn right arrow, turn left arrow, secure payment, right arrow, process step, pay, mobile, manufacturing, man figure, business man, left arrow, junction symbol, invoice, full shopping bag, finance, electronic mall, down arrow, dispatcher, man, dealer, data center, data base, database, credit cards, credit card transactions, coins, cellphone caller, cash register, bent arrow, banknotes, bank, analyze, accept,

Cisco Network Topology

Draw Cisco Network Topology and Cisco Computer Network Diagrams, Designs, Schematics, and Network Maps using ConceptDraw in no Time!
Cisco Network Diagrams solution also provides 15 libraries of 508 Cisco symbols for network components and points, LAN and WAN, schematic and wiring drawings.

Near-me area networks (NAN). Computer and Network Examples

A Near-me area network (NAN) is a logical communication network. NAN focuses on the communication between wireless devices in the close proximity.
All networks designed with ConceptDraw DIAGRAM are vector graphic documents and are available for reviewing, modifying, and converting to a variety of formats (image, HTML, PDF file, MS PowerPoint Presentation, Adobe Flash or MS Visio XML).