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How to Create an Interactive Voice Response (IVR) Diagram

How to Create an Interactive Voice Response (IVR) Diagram
Interactive Voice Response (IVR) System is a telecommunication technology that enables a computer to automatically process voice and touch phone signals. IVR systems allows users to interact through a computer with various service systems, available by telephone. The objective of IVR system is to reduce customer service costs by delivering self service to customers and guiding them to the information that they look for. Interactive Voice Response (IVR) Diagram is used to create and conduct the Interactive Voice Response systems for call-centers and voice mail services. IVR diagrams intended to visualize the logical and physical structure of Interactive voice response systems. ConceptDraw solution for Interactive Voice Response (IVR) Diagrams allow you create and communicate the Interactive Voice Response diagram of any complexity.

interactive voice response system, IVR Interactive Voice Response Diagrams

interactive voice response system, IVR
Interactive Voice Response Diagrams solution extends ConceptDraw DIAGRAM software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs.

Interactive Voice Response Network Diagram

ConceptDraw solution Computer and Networks provides Interactive Voice Response samples, templates and library of 35 vector stencils for drawing the IVR network diagrams.
Use ConceptDraw DIAGRAM diagramming and vector drawing software enhanced with solution Computer and Networks to visualize the logical and physical structure of IVR systems for inbound and outbound call centers and voice mail systems.

Interactive voice response (IVR) networks. Computer and Network Examples

Interactive Voice Response (IVR) is a system of the prerecorded voice messages that allows a computer to interact with humans. IVR performs the function of the routing calls within a call center, using the information entered by the customer on the phone keypad in the touchtone mode.
This example was created in ConceptDraw DIAGRAM using the Computer and Networks Area of ConceptDraw Solution Park and show the Interactive Voice Response (IVR) network.

IVR

ConceptDraw DIAGRAM is a powerful diagramming and vector drawing software. Now, supplied with Interactive Voice Response Diagrams solution from the Computer and Networks area, ConceptDraw DIAGRAM became ideal for construction the IVR diagrams.

What is IVR?

What is IVR? The Interactive voice response (IVR) is a popular and widely used technology which allows a computer to detect voice and keypad inputs, so it makes possible the interactions between computer and humans through the use of voice and dual-tone multi-frequency (DTMF) signals. For illustrating the logical and physical structure of IVR systems are used the IVR diagrams. ConceptDraw DIAGRAM software extended with Interactive Voice Response Diagrams solution allows you to make the IVR Diagrams quickly and easily.

Design Element: IVR for Network Diagrams

ConceptDraw DIAGRAM is perfect for software designers and software developers who need to draw IVR Network Diagrams.

Interactive Voice Response System

How to represent the Interactive Voice Response System? The commonly used way is to draw the IVR diagram. You can draw it manually in a graphic editor, but ConceptDraw DIAGRAM diagramming and vector drawing software offers you the more effective way - to use the powerful tools of the Interactive Voice Response Diagrams Solution for ConceptDraw Solution Park.

Network Configuration

ConceptDraw DIAGRAM extended with Computer & Network solution allows quickly create professional network configuration diagrams using design objects libraries, templates and stencils, and then convert the document to PDF, PowerPoint presentation, web-page and many other popular formats.

Social Media Response Management DFD Charts - software tools

ConceptDraw is your tool for driving social integration and managing change across and streamline social media processes of your organisation.This tool keeps the entire team on the same page allowing you to realize your social media strategy, improve the quality of your answers, and minimize the time it takes to respond.

What is Interactive Flowcharts

Organizing and Selecting Social Media Response Messages.
Interactive Flowcharts can change the way one creates and organizes their social media response process.

How to Connect Social Media DFD Flowchart with Action Maps

The Social Media Response solution creates interactive social media flow charts and action mind maps. The solution includes a video tutorial and a number of samples helping social media teams refine and organize their response process.