Lead to opportunity sales flow

This presales process flowchart example depicts the Microsoft Dynamics CRM workflow from lead to opportunity. It was redesigned from the Wikimedia Commons file: Lead to Opportunity sales flow.svg. [commons.wikimedia.org/ wiki/ File:Lead_ to_ Opportunity_ sales_ flow.svg]
"Presales is a process or a set of activities normally carried out before a customer is acquired, though sometimes presales also extends into the period the product or service is delivered to the customer. ...
In a typical sales cycle the stages are:
(1) Contact.
(2) Lead / Suspect.
(3) Prospect / Opportunity.
The task of a presales person starts from the initial contact phase and often ends once the customer is acquired i.e. sale is made." [Presales. Wikipedia]
The process flowchart example "Lead to opportunity sales flow" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.

This workflow diagram example was created on the base of picture "Online submission" from the e-Filing Portal of the Malaysian Judiciary. [efiling.kehakiman.gov.my/ eFiling/ img/ efiling_ general_ workflow.jpg]
"The e-Filing Portal is an initiative of the Malaysian Judiciary and has been designed to serve as a one-stop portal for the legal community to gain access to all its needs ranging from registration of cases, filing of case documents, retrieval of service document right down to searching of case files and information including case schedules.
Previously lawyers have to call the registrar for the status of their case filing. Now the e-Filing portal will send notification of any case filing status to the lawyers' email immediately upon successful registration in the e-Filing System." [efiling.kehakiman.gov.my/ eFiling]
The flowchart example "E-Filing general workflow" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.