How to Report Task's Execution with Gantt Chart
ConceptDraw PROJECT’s powerful reporting engine lets you generate a set of tabular reports with just one click, or visualize your project as Radial Tasks Structures, Work Breakdown Structures and Resource Calendars. It also provides you with dynamic Project Dashboards.How To Create Project Report
ConceptDraw PROJECT contains an extensive tool set to help project managers. The rich data visualization capability that is provided by ConceptDraw products helps you create project dashboards, one-click reports, multi-project views, Gantt charts, and resource views. Let′s learn how to get maximum value using ConceptDraw PROJECT!HelpDesk
How to Publish Project Reports on the Web
Reporting is an important part of project management. Every project manager is regularly asked how the project is progressing. ConceptDraw Office offers different ways in which to provide a project status.This interactive voice response (IVR) flowchart sample shows the store reporting process flow.
"Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile. The caller can be given the option to wait in the queue, choose an automated service, or request a callback. The system may obtain caller line identification (CLI) data from the network to help identify or authenticate the caller. Additional caller authentication data could include account number, personal information, password and biometrics (such as voice print).
When an IVR system answers multiple phone numbers the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script.
IVR also enables customer prioritization. In a system wherein individual customers may have a different status the service will automatically prioritize the individual's call and move customers to the front of a specific queue. Prioritization could also be based on the DNIS and call reason." [Interactive voice response. Wikipedia]
The IVR diagram example "Store reporting flowchart" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
"Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile. The caller can be given the option to wait in the queue, choose an automated service, or request a callback. The system may obtain caller line identification (CLI) data from the network to help identify or authenticate the caller. Additional caller authentication data could include account number, personal information, password and biometrics (such as voice print).
When an IVR system answers multiple phone numbers the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script.
IVR also enables customer prioritization. In a system wherein individual customers may have a different status the service will automatically prioritize the individual's call and move customers to the front of a specific queue. Prioritization could also be based on the DNIS and call reason." [Interactive voice response. Wikipedia]
The IVR diagram example "Store reporting flowchart" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
This interactive voice response (IVR) diagram sample shows how Voice over Internet Protocol (VoIP) works. It was designed on the base of the Wikimedia Commons file: Voip HowItWorks 0203v2.jpg. [commons.wikimedia.org/ wiki/ File:Voip_ HowItWorks_ 0203v2.jpg]
"Voice over Internet Protocol (Voice over IP, VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service." [Voice over IP. Wikipedia]
The IVR diagram example "How VoIP works" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
"Voice over Internet Protocol (Voice over IP, VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service." [Voice over IP. Wikipedia]
The IVR diagram example "How VoIP works" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Business Report Pie. Pie Chart Examples
This sample shows the Business Report Pie Chart. The Pie Chart visualizes the data as the proportional parts of a whole, illustrates the numerical proportion. Pie Charts are very useful in the business, statistics, analytics, mass media.Cause and Effect Analysis - Fishbone Diagrams for Problem Solving
Fishbone diagram is a powerful tool used for solving business problems and obstacles. ConceptDraw PRO software extended with Fishbone Diagrams solution from the Management area of ConceptDraw Solution Park is a helpful tool for cause and effect analysis. It gives the ability to easy identify many possible causes and factors which cause the effects and to draw Fishbone Diagrams for problem solving.Process Flowchart
ConceptDraw is Professional business process mapping software for making process flow diagram, workflow diagram, general flowcharts and technical illustrations for business documents. It is includes rich examples, templates, process flowchart symbols. ConceptDraw flowchart maker allows you to easier create a process flowchart. Use a variety of drawing tools, smart connectors, flowchart symbols and shape libraries to create flowcharts of complex processes, process flow diagrams, procedures and information exchange.Communication Tool for Remote Project Management
Communication is the main challenge and the key success factor for remote project management. Communicating visually via Skype you bring all team and customers onto the one page.Remote Presentation for Skype solution for ConceptDraw MINDMAP helps communicate with remote team and customers in visual manner on wide range of issues. Using this solution for regular status meetings allows you to push your team on tasks and keep task statuses up to date.
"An example scenario is presented to demonstrate how a common issue tracking system would work:
(1) A customer service technician receives a telephone call, email, or other communication from a customer about a problem. Some applications provide built-in messaging system and automatic error reporting from exception handling blocks.
(2) The technician verifies that the problem is real, and not just perceived. The technician will also ensure that enough information about the problem is obtained from the customer. This information generally includes the environment of the customer, when and how the issue occurs, and all other relevant circumstances.
(3) The technician creates the issue in the system, entering all relevant data, as provided by the customer.
(4) As work is done on that issue, the system is updated with new data by the technician. Any attempt at fixing the problem should be noted in the issue system. Ticket status most likely will be changed from open to pending.
(5) After the issue has been fully addressed, it is marked as resolved in the issue tracking system.
If the problem is not fully resolved, the ticket will be reopened once the technician receives new information from the customer. A Run Book Automation process that implements best practices for these workflows and increases IT personnel effectiveness is becoming very common." [Issue tracking system. Wikipedia]
The UML use case diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
(1) A customer service technician receives a telephone call, email, or other communication from a customer about a problem. Some applications provide built-in messaging system and automatic error reporting from exception handling blocks.
(2) The technician verifies that the problem is real, and not just perceived. The technician will also ensure that enough information about the problem is obtained from the customer. This information generally includes the environment of the customer, when and how the issue occurs, and all other relevant circumstances.
(3) The technician creates the issue in the system, entering all relevant data, as provided by the customer.
(4) As work is done on that issue, the system is updated with new data by the technician. Any attempt at fixing the problem should be noted in the issue system. Ticket status most likely will be changed from open to pending.
(5) After the issue has been fully addressed, it is marked as resolved in the issue tracking system.
If the problem is not fully resolved, the ticket will be reopened once the technician receives new information from the customer. A Run Book Automation process that implements best practices for these workflows and increases IT personnel effectiveness is becoming very common." [Issue tracking system. Wikipedia]
The UML use case diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
Examples of Flowcharts, Org Charts and More
ConceptDraw examples covers a broad spectrum of business graphics categories. We separated all the graphic documents on application areas and had produced multiple solutions for each of them. ConceptDraw provides a wide variety of examples such as flowcharts, organizational charts, business charts, UML diagrams, database and ERD, directional map, network diagrams and lots more. Each solution accommodates 10+ examples that shows specific application cases of a diagram. ConceptDraw STORE is an application for downloading solutions with examples, templates and stencil libraries. Please choose any examples you are interested in, alternatively download them for free; you will need to install ConceptDraw to view them. As you will see, ConceptDraw is very powerful, you can use more than 10000 symbols, examples, and many pre-drawn templates, to create your own spectacular flowcharts, business diagrams, network diagrams and lots more, effortlessly, and in no time at all.How To Hold Project Collaboration via Skype
Project Management Trends. Status report presentation tool for remote teams, using Skype to collaborate on project objectives.UML Deployment Diagram Example - ATM System UML diagrams
This sample was created in ConceptDraw PRO diagramming and vector drawing software using the UML Deployment Diagram library of the Rapid UML Solution from the Software Development area of ConceptDraw Solution Park.This sample shows the work of the ATM (Automated Teller Machine) banking system that is used for service and performing of the banking transactions using ATMs. System engineers can use comprehensive UML diagrams solution.
Swim Lane Diagrams
Swim Lane diagrams are the variety of process flow diagrams and are based on the IDEF3 standard. They were developed by Lynn Shostack for usage in projecting. With their help organization diagrams are combined with process flow, as they visually display an object of the production system which is charged with given concrete processes in general flow of processes of the production system.CORRECTIVE ACTIONS PLANNING. Risk Diagram (PDPC)
Risk Diagram (PDPC) - ConceptDraw Office suite is a software for Risks Diagram making. This diagram identifies possible risks in accomplishing corrective actions. With the Risks Diagram, one analyzes each action separately in a tree of all actions and develops a preventive action in response of each potential obstacles or circumstances which may be a risk.- Store reporting flowchart | How to Create an Interactive Voice ...
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