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Interactive Voice Response Diagrams

interactive voice response system, IVR Interactive Voice Response Diagrams

Interactive Voice Response Diagrams solution extends ConceptDraw PRO v10 software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs. Read more
interactive voice response system, IVR

Interactive Voice Response Network Diagram

ConceptDraw solution Computer and Networks provides Interactive Voice Response samples, templates and library of 35 vector stencils for drawing the IVR network diagrams. Use ConceptDraw PRO diagramming and vector drawing software enhanced with solution Computer and Networks to visualize the logical and physical structure of IVR systems for inbound and outbound call centers and voice mail systems. Read more
This interactive voice response (IVR) diagram sample depicts the architecture of IVR systems. It was designed on the base of the Wikimedia Commons file: IVR-Systemarchitektur.png. [commons.wikimedia.org/wiki/File:IVR-Systemarchitektur.png]
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/licenses/by-sa/3.0/deed.en]
"DTMF decoding and speech recognition are used to interpret the caller's response to voice prompts. DTMF tones are entered via the telephone keypad. ...
Other technologies include using text-to-speech (TTS) to speak complex and dynamic information, such as e-mails, news reports or weather information. TTS is computer generated synthesized speech that is no longer the robotic voice traditionally associated with computers. Real voices create the speech in fragments that are spliced together (concatenated) and smoothed before being played to the caller.
An IVR can be deployed in several ways:
1. Equipment installed on the customer premises.
2. Equipment installed in the PSTN (public switched telephone network).
3. Application service provider (ASP) / hosted IVR.
IVR can be used to provide a more sophisticated voice mail experience to the caller. ...
An automatic call distributor (ACD) is often the first point of contact when calling many larger businesses. ...
IVR call flows are created in a variety of ways. A traditional IVR depended upon proprietary programming or scripting languages, whereas modern IVR applications are generated in a similar way to Web pages, using standards such as VoiceXML, CCXML, SRGS and SSML. ...
In telecommunications, an audio response unit (ARU) is a device that provides synthesized voice responses to DTMF keypresses by processing calls based on (a) the call-originator input, (b) information received from a database, and (c) information in the incoming call, such as the time of day.
ARUs increase the number of information calls handled and provide consistent quality in information retrieval." [Interactive voice response. Wikipedia]
The IVR diagram example "IVR systems architecture" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park. Read more
IVR diagram
IVR diagram, phone, performance monitoring, note, microphone, megaphone, headphones, ethernet port, drawing shapes, desktop phone, computer file, cloud network, LAN servers, 4 rackmount servers,

Network Diagram Software IVR Services

Interactive Voice Response (IVR) Services Read more

IVR Network Diagram

Interactive Voice Response (IVR) Network Diagram Read more

Design Element: IVR for Network Diagrams

ConceptDraw PRO is perfect for software designers and software developers who need to draw IVR Network Diagrams. Read more

Interactive voice response (IVR) networks. Computer and Network Examples

Interactive Voice Response (IVR) is a system of the prerecorded voice messages that allows a computer to interact with humans. IVR performs the function of the routing calls within a call center, using the information entered by the customer on the phone keypad in the touchtone mode. This example was created in ConceptDraw PRO using the Computer and Networks Area of ConceptDraw Solution Park and show the Interactive Voice Response (IVR) network. Read more

Network Diagram Software IVR Balance Recharge Diagram

Interactive Voice Response (IVR) Balance Recharge Diagram Read more

Network Diagramming Software for Design IVR Network Diagrams

ConceptDraw PRO is perfect for software designers and software developers who need to draw IVR Network Diagrams. Read more

Network Gateway Router

Special libraries of highly detailed, accurate shapes and computer graphics, servers, hubs, switches, printers, mainframes, face plates, routers etc. Read more
HelpDesk

How to Create a Google Cloud Platform Architecture Diagram

Microsoft Azure is an open cloud computing platform, designed by Microsoft. It provides the ability to develop and launch applications and to store data on servers in distributed data centers. Microsoft Azure cloud offers two models - platform as a service (PaaS) and infrastructure as a service (IaaS). The efficiency of the Windows Azure platform is supported by a global network of Microsoft data centers. Developers use Azure Architecture diagrams to visualize and document the architecture of applications bases on Microsoft Azure services. Using the ConceptDraw Azure Architecture solution makes much easier the work on documenting the Microsoft Azure architecture. Read more

AWS Simple Icons for Architecture Diagrams

The AWS Architecture Diagrams solution includes icons, sample and templates for several Amazon Web Services products and resources, to be used when creating architecture diagrams. The icons are designed to be simple so that you can easily incorporate them in your diagrams and put them in your whitepapers, presentations, datasheets, posters or any technical material you like. Read more

What is IVR?

What is IVR? The Interactive voice response (IVR) is a popular and widely used technology which allows a computer to detect voice and keypad inputs, so it makes possible the interactions between computer and humans through the use of voice and dual-tone multi-frequency (DTMF) signals. For illustrating the logical and physical structure of IVR systems are used the IVR diagrams. ConceptDraw PRO software extended with Interactive Voice Response Diagrams solution allows you to make the IVR Diagrams quickly and easily. Read more

Control and Information Architecture Diagrams (CIAD) with ConceptDraw PRO

One of the three main constituents of any enterprise is the Control and Information Architecture. The rest two are Production facilities and People and Organization. Read more

Network Configuration

Network configuration is a method of connecting computers among themselves, also known as a network topology. Three main types of connections are the most commonly used: Bus, Ring, Star. Before network design and purchase of necessary network equipment, it is necessary to consider all details, carefully examine the conditions, in which a given network will be exploited and certainly to draw a diagram of future network with all its parameters. The scheme can be designed manually on a paper, but it is better to apply a special software, such as ConceptDraw PRO diagramming and vector drawing software supplied with Computer Network Diagrams solution. Use of predesigned network icons from the libraries of Computer Network Diagrams solution, also built-in templates, samples and examples, is helpful to develop and represent network architecture, topology and design, and to make with ease professional-looking Network configuration diagrams and Network topology diagrams for LANs and WANs, to design Wired and Wireless computer communication networks, Mobile and Vehicle nets, IVR systems, etc. Read more