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Application handling and invoicing - Collaboration BPMN 2.0 diagram

This Collaboration diagram contains the collection of participants and their interaction throughout an application handling and invoicing process.
"An invoice, bill or tab is a commercial document issued by a seller to a buyer, relating to a sale transaction and indicating the products, quantities, and agreed prices for products or services the seller has provided the buyer.
Payment terms are usually stated on the invoice. These may specify that the buyer has a maximum number of days in which to pay, and is sometimes offered a discount if paid before the due date. The buyer could have already paid for the products or services listed on the invoice.
In the rental industry, an invoice must include a specific reference to the duration of the time being billed, so in addition to quantity, price and discount the invoicing amount is also based on duration. Generally each line of a rental invoice will refer to the actual hours, days, weeks, months, etc., being billed.
From the point of view of a seller, an invoice is a sales invoice. From the point of view of a buyer, an invoice is a purchase invoice. The document indicates the buyer and seller, but the term invoice indicates money is owed or owing." [Invoice. Wikipedia]
The BPMN 2.0 (Business Process Model and Notation) collaboration diagram example "Application handling and invoicing" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park. Read more
Collaboration BPMN 2.0 diagram
Collaboration BPMN 2.0 diagram, timer, task, none, start, none, end, message, horizontal pool, pool, exclusive gateway, event-based gateway,
"Logistics is the management of the flow of goods between the point of origin and the point of consumption in order to meet some requirements, for example, of customers or corporations. The resources managed in logistics can include physical items, such as food, materials, animals, equipment and liquids, as well as abstract items, such as time, information, particles, and energy. The logistics of physical items usually involves the integration of information flow, material handling, production, packaging, inventory, transportation, warehousing, and often security. The complexity of logistics can be modeled, analyzed, visualized, and optimized by dedicated simulation software. The minimization of the use of resources is a common motivation in logistics for import and export." [Logistics. Wikipedia]
The BPMN 2.0 (Business Process Model and Notation) diagram example "Logistics" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park. Read more
Choreography diagram BPMN 2.0
Choreography diagram BPMN 2.0, task, none, start, none, end, initiating message, exclusive gateway,
This Collaboration diagram contains the collection of participants and their interaction throughout an application handling and invoicing process.
"An invoice, bill or tab is a commercial document issued by a seller to a buyer, relating to a sale transaction and indicating the products, quantities, and agreed prices for products or services the seller has provided the buyer.
Payment terms are usually stated on the invoice. These may specify that the buyer has a maximum number of days in which to pay, and is sometimes offered a discount if paid before the due date. The buyer could have already paid for the products or services listed on the invoice.
In the rental industry, an invoice must include a specific reference to the duration of the time being billed, so in addition to quantity, price and discount the invoicing amount is also based on duration. Generally each line of a rental invoice will refer to the actual hours, days, weeks, months, etc., being billed.
From the point of view of a seller, an invoice is a sales invoice. From the point of view of a buyer, an invoice is a purchase invoice. The document indicates the buyer and seller, but the term invoice indicates money is owed or owing." [Invoice. Wikipedia]
The BPMN 2.0 (Business Process Model and Notation) collaboration diagram example "Application handling and invoicing" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park. Read more
Collaboration BPMN 2.0 diagram
Collaboration BPMN 2.0 diagram, timer, task, none, start, none, end, message, horizontal pool, pool, exclusive gateway, event-based gateway,
"An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization. Issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. An issue tracking system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data. An issue tracking system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team".
A ticket element, within an issue tracking system, is a running report on a particular problem, its status, and other relevant data. They are commonly created in a help desk or call center environment and almost always have a unique reference number, also known as a case, issue or call log number which is used to allow the user or help staff to quickly locate, add to or communicate the status of the user's issue or request.
These tickets are so called because of their origin as small cards within a traditional wall mounted work planning system when this kind of support started. Operators or staff receiving a call or query from a user would fill out a small card with the user's details and a brief summary of the request and place it into a position (usually the last) in a column of pending slots for an appropriate engineer, so determining the staff member who would deal with the query and the priority of the request." [Issue tracking system. Wikipedia]
The BPMN 2.0 (Business Process Model and Notation) diagram example "Trouble ticket system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park. Read more
BPMN 2.0 diagram
BPMN 2.0 diagram, user, task, service, send, script, none, end, message, exclusive gateway,
"The vision of BPMN 2.0 is to have one single specification for a new Business Process Model and Notation that defines the notation, metamodel and interchange format but with a modified name that still preserves the "BPMN" brand. The features include:
(1) Aligning BPMN with the business process definition meta model BPDM to form a single consistent language.
(2) Enabling the exchange of business process models and their diagram layouts among process modeling tools to preserve semantic integrity.
(3) Expand BPMN to allow model orchestrations and choreographies as stand-alone or integrated models.
(4) Support the display and interchange of different perspectives on a model that allow a user to focus on specific concerns.
(5) Serialize BPMN and provide XML schemes for model transformation and to extend BPMN towards business modeling and executive decision support." [Business Process Model and Notation. Wikipedia]
The BPMN 2.0 (Business Process Model and Notation) diagram example "Booking process" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park. Read more
BPMN 2.0 diagram
BPMN 2.0 diagram, user, timer, task, service, send, receive, none, start, none, end, message, exclusive gateway, event-based gateway,
This BPMN diagram sample was designed on the base of the Wikimedia Commons file: BPMN-AProcesswithNormalFlow.svg. [commons.wikimedia.org/wiki/File:BPMN-AProcesswithNormalFlow.svg]
"Business process modelling (BPM) is the activity of representing processes of an enterprise, so that the current ("as is") process may be analyzed and improved in future ("to be"). Business process modelling is typically performed by business analysts and managers who are seeking to improve process efficiency and quality. The process improvements identified by business process modelling may or may not require Information Technology involvement, although that is a common driver for the need to model a business process, by creating a process master.
Change management programs are typically involved to put the improved business processes into practice. With advances in technology from large platform vendors, the vision of business process modelling models becoming fully executable (and capable of simulations and round-trip engineering) is coming closer to reality every day." [Enterprise modelling. Wikipedia]
The business process diagram example "A process with normal flow" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process ModelĀ andĀ Notation solution from the Business Processes area of ConceptDraw Solution Park. Read more
BPMN diagram
BPMN diagram, timer, task, smart sequence flow, smart association, none, end, message, exclusive gateway, data,