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Software development with ConceptDraw PRO

ConceptDraw possesses powerful tools for designing of technical documentation for object-oriented projects. The libraries included in the package allow to easily draw class hierarchies, object hierarchies and diagrams of data flows with the use of the most popular notations, including UML and Booch notations.
This vector stencils library contains 184 round icons.
Use it to design cloud computing infographics and diagrams with ConceptDraw PRO software.
"Though service-oriented architecture advocates "everything as a service" (with the acronyms EaaS or XaaS or simply aas), cloud-computing providers offer their "services" according to different models, which happen to form a stack: infrastructure-, platform- and software-as-a-service.
Infrastructure as a service (IaaS)
In the most basic cloud-service model ... providers of IaaS offer computers — physical or (more often) virtual machines — and other resources. IaaS refers to online services that abstract the user from the details of infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc.
Platform as a service (PaaS)
PaaS vendors offer a development environment to application developers. The provider typically develops toolkit and standards for development and channels for distribution and payment. In the PaaS models, cloud providers deliver a computing platform, typically including operating system, programming-language execution environment, database, and web server. Application developers can develop and run their software solutions on a cloud platform without the cost and complexity of buying and managing the underlying hardware and software layers.
Software as a service (SaaS)
In the software as a service (SaaS) model, users gain access to application software and databases. Cloud providers manage the infrastructure and platforms that run the applications. SaaS is sometimes referred to as "on-demand software" and is usually priced on a pay-per-use basis or using a subscription fee.
In the SaaS model, cloud providers install and operate application software in the cloud and cloud users access the software from cloud clients. Cloud users do not manage the cloud infrastructure and platform where the application runs. This eliminates the need to install and run the application on the cloud user's own computers, which simplifies maintenance and support. Cloud applications differ from other applications in their scalability — which can be achieved by cloning tasks onto multiple virtual machines at run-time to meet changing work demand." [Cloud computing. Wikipedia]
The vector stencils library "Cloud round icons" is included in the Cloud Computing Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Add
Add, add,
Analysis
Analysis, analysis,
API
API, API,
App
App, App,
Archive
Archive, archive,
Back
Back, back,
Backup
Backup, backup,
Book
Book, book,
Books
Books, books,
Box
Box, box,
Bug
Bug, bug,
Calculation
Calculation, calculation,
Calendar
Calendar, calendar,
Call
Call, call,
Car
Car, car,
CD
CD, CD,
Certificate
Certificate, certificate,
Cloud alert
Cloud alert, cloud alert,
Cloud analysis
Cloud analysis, cloud analysis,
Cloud authorization
Cloud authorization, cloud authorization,
Cloud collaboration
Cloud collaboration, cloud collaboration,
Cloud communications
Cloud communications, cloud communications,
Cloud computing
Cloud computing, cloud computing,
Cloud configuration
Cloud configuration, cloud configuration,
Cloud connectivity
Cloud connectivity, cloud connectivity,
Cloud control
Cloud control, cloud control,
Cloud cost calculation
Cloud cost calculation, cloud cost calculation,
Cloud database
Cloud database, cloud database,
Cloud download
Cloud download, cloud download,
Cloud drive
Cloud drive, cloud drive,
Cloud error
Cloud error, cloud error,
Cloud failure
Cloud failure, cloud failure,
Cloud FAQ
Cloud FAQ, cloud FAQ,
Cloud feedback
Cloud feedback, сloud feedback,
Cloud files
Cloud files, cloud files,
Cloud gateway
Cloud gateway, cloud gateway,
Cloud hosting
Cloud hosting, cloud hosting,
Cloud info
Cloud info, cloud info,
Cloud Internet storage
Cloud Internet storage, cloud Internet storage,
Cloud lock
Cloud lock, cloud lock,
Cloud locked
Cloud locked, cloud locked,
Cloud mail
Cloud mail, cloud mail,
Cloud music
Cloud music, cloud music,
Cloud paperless office
Cloud paperless office, cloud paperless office,
Cloud performance
Cloud performance, cloud performance,
Cloud photo
Cloud photo, сloud photo,
Cloud safe
Cloud safe, сloud safe,
Cloud search
Cloud search, сloud search,
Cloud security
Cloud security, cloud security,
Cloud servers
Cloud servers, cloud servers,
Cloud services
Cloud services, cloud services,
Cloud shopping
Cloud shopping, cloud shopping,
Cloud success
Cloud success, cloud success,
Cloud synchronization
Cloud synchronization, cloud synchronization,
Cloud tech support
Cloud tech support, cloud tech support,
Cloud transfer
Cloud transfer, cloud transfer,
Cloud unlocked
Cloud unlocked, cloud unlocked,
Cloud upload
Cloud upload, cloud upload,
Cloud video
Cloud video, cloud video,
Code
Code, code,
Collaboration
Collaboration, collaboration,
Communication
Communication, communication,
Community cloud
Community cloud, community cloud,
Contact list
Contact list, contact list,
Content
Content, content,
CPU
CPU, CPU,
Database
Database, database,
Datacenter
Datacenter, datacenter,
Data storage
Data storage, data storage,
Desktop
Desktop, desktop,
Display
Display, display,
Document
Document, document,
Documents
Documents, documents,
Dollar
Dollar, drawing shapes, dollar,
Done
Done, done,
Down
Down, drawing shapes, down,
Download
Download, download,
E-commerce
E-commerce, E-commerce,
Earth
Earth, earth,
Email
Email, email,
Encryption
Encryption, encryption,
Error
Error, error,
Ethernet
Ethernet, ethernet,
Euro
Euro, euro, drawing shapes,
Failure
Failure, failure,
Feed
Feed, feed,
File
File, file,
Files
Files, files,
Filter
Filter, filter,
Firewall
Firewall, firewall,
Flash drive
Flash drive, flash drive,
Folder
Folder, folder,
Forward
Forward, forward, drawing shapes,
Hard drive
Hard drive, hard drive, drawing shapes,
Hardware
Hardware, hardware, drawing shapes,
Health
Health, health, drawing shapes,
Health monitoring
Health monitoring, health monitoring, drawing shapes,
Home
Home, home, drawing shapes,
Hosting
Hosting, hosting,
Image
Image, image,
Info
Info, info,
Innovation
Innovation, innovation,
Key
Key, key,
Keyboard
Keyboard, keyboard,
Laptop
Laptop, laptop,
Letter
Letter, letter, drawing shapes,
Lightning
Lightning, lightning, drawing shapes,
Link
Link, link, drawing shapes,
List
List, list, drawing shapes,
Location
Location, location, drawing shapes,
Lock
Lock, lock, drawing shapes,
Log
Log, log, drawing shapes,
Login
Login, login,
Logout
Logout, logout,
Mail
Mail, mail, drawing shapes,
Mail list
Mail list, mail list, drawing shapes,
Marketplace
Marketplace, marketplace, drawing shapes,
Memory (RAM)
Memory (RAM), memory, RAM, drawing shapes,
Message
Message, message, drawing shapes,
Minus
Minus, minus, drawing shapes,
Mobile
Mobile, mobile, drawing shapes,
Mobile cloud computing
Mobile cloud computing, mobile cloud computing, drawing shapes,
Mouse
Mouse, mouse, drawing shapes,
Music player
Music player, music player, drawing shapes,
Network
Network, network, drawing shapes,
Notebook
Notebook, notebook, drawing shapes,
Notification
Notification, notification, drawing shapes,
Package
Package, package, drawing shapes,
Patch
Patch, patch, drawing shapes,
Performance
Performance, performance, drawing shapes,
Personal cloud
Personal cloud, personal cloud,
Phone book
Phone book, phone book, drawing shapes,
Photo
Photo, photo, drawing shapes,
Plug
Plug, plug, drawing shapes,
Pound
Pound, pound, drawing shapes,
Power
Power, power, drawing shapes,
Power button
Power button, power button, drawing shapes,
Process
Process, process, drawing shapes,
Processing
Processing, processing, drawing shapes,
Puzzles
Puzzles, puzzles, drawing shapes,
Question sign
Question sign, question sign, drawing shapes,
Recovery
Recovery, recovery, drawing shapes,
Remote
Remote, remote, drawing shapes,
Repair
Repair, repair, drawing shapes,
Restore
Restore, restore, drawing shapes,
Rocket (Logic app)
Rocket (Logic app), rocket, logic app, drawing shapes,
Router
Router, router, drawing shapes,
Safety
Safety, safety, drawing shapes,
Schedule
Schedule, schedule,
Script
Script, script, drawing shapes,
SDK
SDK, drawing shapes, SDK,
Search (Scan)
Search (Scan), search, scan, drawing shapes,
Security
Security, security, drawing shapes,
Server
Server, server, drawing shapes,
Server rack
Server rack, server rack, drawing shapes,
Services
Services, services,
Sharing
Sharing, sharing, drawing shapes,
Shopping basket
Shopping basket, shopping basket, drawing shapes,
Sign in
Sign in, sign in, drawing shapes,
Smartphone
Smartphone, smartphone, drawing shapes,
Song
Song, song, drawing shapes,
Sound
Sound, sound, drawing shapes,
Stethoscope
Stethoscope, stethoscope, drawing shapes,
Stickman
Stickman, stickman, drawing shapes,
Subscription
Subscription, subscription, drawing shapes,
Sync
Sync, sync, drawing shapes,
Tablet
Tablet, tablet, drawing shapes,
Tech support
Tech support, tech support, drawing shapes,
Time
Time, time, drawing shapes,
Top rated
Top rated, top rated, drawing shapes,
Transfer
Transfer, transfer, drawing shapes,
Unlink
Unlink, unlink, drawing shapes,
Unlock
Unlock, unlock, drawing shapes,
Up
Up, up, drawing shapes,
Upload
Upload, upload,
User
User, user, drawing shapes,
Video mail
Video mail, video mail, drawing shapes,
View (visual)
View (visual), view, visual, drawing shapes,
Virus protection
Virus protection, virus protection, drawing shapes,
Waste bin
Waste bin, waste bin, drawing shapes,
Web
Web, web, drawing shapes,
Wifi
Wifi, wifi, drawing shapes,
Wireless
Wireless, wireless, drawing shapes,
Yen sign
Yen sign, yen sign, drawing shapes,
This reflected ceiling plan example shows the lighting scheme of computer lab with overhead projector. It was drawn on the base of the RCP from website of Elon University, Elon, NC.
[elon.edu/ docs/ e-web/ bft/ cmdept/ Reflected%20 Ceiling.JPG]
"An overhead projector is a variant of slide projector that is used to display images to an audience. ...
Use in education.
The overhead projector facilitates an easy low-cost interactive environment for educators. Teaching materials can be pre-printed on plastic sheets, upon which the educator can directly write using a non-permanent, washable color marking pen. This saves time, since the transparency can be pre-printed and used repetitively, rather than having materials written manually before each class.
The overhead is typically placed at a comfortable writing height for the educator and allows the educator to face the class, facilitating better communication between the students and teacher. The enlarging features of the projector allow the educator to write in a comfortable small script in a natural writing position rather than writing in an overly large script on a blackboard and having to constantly hold his arm out in midair to write on the blackboard.
When the transparency sheet is full of written or drawn material, it can simply be replaced with a new, fresh sheet with more pre-printed material, again saving class time vs a blackboard that would need to be erased and teaching materials rewritten by the educator. Following the class period, the transparencies are easily restored to their original unused state by washing off with soap and water." [Overhead projector. Wikipedia]
The classroom reflected ceiling plan example "Computer lab RCP" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Reflected Ceiling Plans solution from the Building Plans area of ConceptDraw Solution Park.
Lighting scheme
Lighting scheme, window, casement, single pole switch, modular fluorescent, grille diffuser, grille, floor mounted, outlet, door,
This example was designed on the base of the workflow diagram from the North Carolina Office of the State Controller website. [osc.nc.gov/ sigdocs/ sig_ docs/ documentation/ policies_ procedures/ flow.html]
"Grants are non-repayable funds or products disbursed by one party (grant makers), often a government department, corporation, foundation or trust, to a recipient, often (but not always) a nonprofit entity, educational institution, business or an individual. In order to receive a grant, some form of "Grant Writing" often referred to as either a proposal or an application is required. ...
Most grants are made to fund a specific project and require some level of compliance and reporting. The grant writing process involves an applicant submitting a proposal (or submission) to a potential funder, either on the applicant's own initiative or in response to a Request for Proposal from the funder. Other grants can be given to individuals, such as victims of natural disasters or individuals who seek to open a small business. Sometimes grant makers require grant seekers to have some form of tax-exempt status, be a registered nonprofit organization or a local government. ...
Project-related funding involving business, communities, and individuals is often arranged by application either in writing or online." [Grant (money). Wikipedia]
The workflow diagram example "Grant Accounting: business process flow" was created using ConceptDraw PRO software extended with the Business Process Workflow Diagrams solution from the Business Processes area of ConceptDraw Solution Park.
Workflow diagram
Workflow diagram, timer, sync, recycle, settings, script, process, pencil, on-page reference, invoice, investment, events calendar, dollar sign, decision, corner arrow, calculator, budget, banknotes, bank, arrow up, arrow right, arrow down, accounts payable, accounting,
"An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization. Issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. An issue tracking system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data. An issue tracking system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team".
A ticket element, within an issue tracking system, is a running report on a particular problem, its status, and other relevant data. They are commonly created in a help desk or call center environment and almost always have a unique reference number, also known as a case, issue or call log number which is used to allow the user or help staff to quickly locate, add to or communicate the status of the user's issue or request.
These tickets are so called because of their origin as small cards within a traditional wall mounted work planning system when this kind of support started. Operators or staff receiving a call or query from a user would fill out a small card with the user's details and a brief summary of the request and place it into a position (usually the last) in a column of pending slots for an appropriate engineer, so determining the staff member who would deal with the query and the priority of the request." [Issue tracking system. Wikipedia]
The BPMN 2.0 (Business Process Model and Notation) diagram example "Trouble ticket system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park.
BPMN 2.0 diagram
BPMN 2.0 diagram, user, task, service, send, script, none, end, message, exclusive gateway,
HelpDesk

How to Input Data from MS Excel Into a Mind Map

Many people apply Excel documents to store data in the form of hierarchical lists. With ConceptDraw MINDMAP you can easily turn the linear structure of an Excel table in a radial structure of mind map ConceptDraw MINDMAP will create a mind map file (CDMZ) from your Excel (XLS) file. If you keep your information in the Microsoft Excel files, you can import them into ConceptDraw MINDMAP, converting the columns and rows to a hierarchical structured mind map. If you have multiple individual sheets in your Excel workbook, ConceptDraw MINDMAP will turn them into a single multi-page mind map. ConceptDraw MINDMAP lets you import an entire Microsoft® Excel file as well as insert data from the selected cells.
HelpDesk

How to Add a Block Diagram to a PowerPoint Presentation Using ConceptDraw PRO

Block diagram is rather universal type of charts - compositions from geometric blocks can be applied to describe various kinds of processes or systems, consisting from components, which depend on each other. Block diagrams are indispensable when you need to represent a process or system on a basic level. With blocks, you can easily depict the basic elements of the process, without drilling down. The PowerPoint presentation of major process steps and key process participants can be very informative and helpful. Using ConceptDraw PRO, you can easily convert a block diagram to MS PowerPoint presentation.
This interactive voice response (IVR) flowchart sample shows the store reporting process flow.
"Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile. The caller can be given the option to wait in the queue, choose an automated service, or request a callback. The system may obtain caller line identification (CLI) data from the network to help identify or authenticate the caller. Additional caller authentication data could include account number, personal information, password and biometrics (such as voice print).
When an IVR system answers multiple phone numbers the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script.
IVR also enables customer prioritization. In a system wherein individual customers may have a different status the service will automatically prioritize the individual's call and move customers to the front of a specific queue. Prioritization could also be based on the DNIS and call reason." [Interactive voice response. Wikipedia]
The IVR diagram example "Store reporting flowchart" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
IVR diagram, web help, task list, shopping bag, phone message, opened letter, money, message, menu block, buttons, menu block, button, menu block, main menu block, end call, calendar, button, access denied,